Do you like to get up and walk over to a colleague’s cubicle if you need to ask something? Do you rely heavily on Google Hangouts or another instant messaging app when collaborating on a project? Or do you prefer to use email for every piece of communication during working hours?In today’s workplace, there’s a wide variety of communication options including email, instant messaging, integrated office message boards or forums, collaboration tools, phone, and of course, in-person meetings. And choosing the most appropriate method of communication can be challenging. We all have our own preferences that provide us with a certain level of comfort and ease—but with little to no thought of whether it’s convenient for the other person.In addition, certain forms of communication pander to a need for avoidance in the event what we have to say isn’t likely to be well received. For example, sending an email that criticizes a colleague’s contributions helps you avoid an in-person confrontation. However, it should be clear that allowing your personal comfort levels to dictate what method of communication to use isn’t always the smart thing to do. Read on for tips for choosing the most effective and appropriate form of communication.
Choosing the most appropriate form of communication is more than good office etiquette: it can also contribute to how effectively you work with others. So keep the tips above in mind and see how it improves your collaboration and performance.
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